Privacy Policy

1. Information We Collect

We may collect and process the following types of personal information:

Information you provide directly

• Name
• Email address
• Phone number
• Address (if provided when requesting services)
• Information about your pets (if relevant to booking or enquiries)

Information collected automatically

When you visit our website we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage data

This information helps us improve our website and services.

2. How We Use Your Information

We use your personal data to:

• Respond to enquiries
• Provide pet sitting services
• Communicate about bookings
• Improve our website and services
• Maintain security and prevent misuse of the website

We will only use your personal data when legally permitted to do so, typically where:

• It is necessary to provide a service you requested
• You have given consent
• It is necessary for our legitimate business interests

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted service providers where necessary to operate our website or business, such as:

• Website hosting providers
• Email providers
• Website analytics services

These providers only process data on our behalf and must keep it secure.

4. Data Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

However, no internet transmission is completely secure and we cannot guarantee absolute security.

5. Data Retention

We will only keep your personal data for as long as necessary to:

• Respond to enquiries
• Provide our services
• Comply with legal obligations

When the data is no longer needed, it will be securely deleted.

6. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Object to certain processing of your data
• Request restriction of processing

To exercise any of these rights, please contact us.

7. Cookies

Our website may use cookies to improve functionality and understand how visitors use the site.

You can control or disable cookies through your browser settings. For more detail, see our Cookie policy.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

Fox's Pet Sitting Service
Email: hello@foxspetservices.co.uk
Phone: 07719 278 675

10. Changes to This Policy

We may update this privacy policy from time to time. Any updates will be posted on this page.